Taking Responsibility: Customer-First Values Shape Hiring Decisions at Zappos, Management Paper- 2-3 pages

Assignment Rubric

Case Study Analysis

Read the Case”Taking Responsibility: Customer-First Values Shape Hiring Decisions at Zappos” atthe end of Chapter 6. (attached)

Answer the questions below (not the questions at the end of the case study in the text) in a 2-3 pagepaper. Note that the questions in this Assignment relate to both Units 4 and 5.

• ●  Select a recruitment policy that might best fit the culture of Zappos. Why is this policy a good fitfor the organization? What might be the impact of the recruitment policy on the organization?
• ●  Describe the steps in the selection process at Zappos. Does this seem like a completeselection process? If not, what steps would you add?
• ●  Review the criteria for a successful selection method: reliable, valid, generalizable, practical,and legal. How well does Zappos meet those criteria? How can it measure the success of itsselection methods?

  Requirements:

  1. Use the Case Study Template (available in Doc Sharing) to format your paper.2. Complete a 2-3 page paper (not including the title and reference pages).

  3. Answer each question thoroughly.

  4. Demonstrate your understanding of the information presented in the weekly readingassignments by defining terms, explaining concepts, and providing detailed examples to illustrateyour points.

  5. Include at least two references from your reading assignments, or other academic sources, toreinforce and support your own thoughts, ideas, and statements using APA citation style.

  Review the Assignment Rubric (below) before starting this Assignment.